CompTIA A+ is the industry standard for establishing a career in IT and the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair. Candidates are better prepared to troubleshoot, and problem solve, and technicians better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.
Prerequisites and Audience
End-user skills with Windows-based PCs
Basic knowledge of computing concepts
What You'll Learn
Implement basic data backup and recovery methods and apply data storage and management best practices.
Demonstrate baseline security skills for IT support professionals
Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices
In order to achieve the CompTIA A+ credential, you must pass two exams: