Whether one is an office manager or a project leader, all good leaders require a number of soft skills to help them positively interact with employees or team members. Effective leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.
Leadership & Influence
8 Hrs.
Modules
Module 1: The Evolution of Leadership
- Defining Leadership
- Characteristics of a Leader
- Leadership Principles
- A Brief History of Leadership
- Three Theories of Leadership
Module 2: Situational Leadership
- Situational Leadership: Telling
- Situational Leadership: Selling
- Situational Leadership: Participating
- Situational Leadership: Delegating
Module 3: A Personal Inventory
- An Introduction to Kouzes and Posner
- A Personal Inventory
- Creating an Action Plan
Module 4: Modeling the Way
- Determining Your Way
- Being an Inspirational Role Model
- Influencing Others’ Perspectives
Module 5: Inspiring a Shared Vision
- Choosing Your Vision
- Communicating Your Vision
- Identifying the Benefit for Others
Module 6: Challenging the Process
- Think Outside the Box
- Developing Your Inner Innovator
- Seeing Room for Improvement
- Lobbying for Change
Module 7: Enabling Others to Act
- Encouraging Growth in Others
- Creating Mutual Respect
- The Importance of Trust
Module 8: Encouraging the Heart
- Sharing Rewards
- Celebrating Accomplishments
- Making Celebration Part of Your Culture
Module 9: Basic Influencing Skills
- The Art of Persuasion
- The Principles of Influence
- Creating an Impact
Module 10: Setting Goals
- Setting SMART Goals
- Creating a Long-Term Plan
- Creating a Support System